is an unusual eRumor because it does have a first-hand source, but the
final chapter of the story has yet to be written.
According to published reports, Katherine Ortega of Hampton Roads,
Virginia went to McDonald's to get a couple of Happy Meals for her two
children. When she opened one of them, she found the fried
chicken's head and screamed. She was reportedly offered a refund
and a substitute order of chicken, but turned it down.
A McDonald's spokesperson said he had no comment on the incident
except to say that a product tampering investigation is underway.
In other words, the story of the woman who found the chicken head and
reported it to McDonald's is true. It is being investigated,
however, as to where the chicken head came from. Did McDonald's
really accidentally fry a chicken head? Or did a prankster
prepare the chicken head at home and bring it to McDonald's?