July 30,2012 article in the Wall Street Journal, the Independent's
Los Angeles bureau chief, Guy Adams, said that "his Twitter account was
suspended after allegedly breaking Twitter’s privacy rules by publishing
the email of the NBC Olympics chief and encouraging people to email
their complaints." The article also said that Twitter for
the London Games and NBC are official partners, "although there is
currently no indication that this relationship has played a part in
Adams tweeted, "The man responsible for NBC pretending the Olympics
haven't started yet is Gary Zenkel, Tell him what u think!” and included
his email address at NBC.
July 31, 2012 Independent article, Adams wrote, "The site claims I
broke its rules because I included Zenkel’s work email address in a
Tweet posted on Friday, when America had been forced to watch the
opening ceremony on time-delay."
Adams also said that he contacted the Twitter “trust and safety”
department to get his account status restored and their response was,
“If you would like to request your account to be restored, please
respond to this email and confirm that you've read and understood our
Adams' response to the social media
giant was included in his article:
And sorry for the
radio silence. For obvious reasons, my day has been a wee bit busier
I would love my
Twitter account to be un-suspended.
However you have
asked me to "confirm that I have read and understood" your rules.
I've read, and I
have re-read your rules. Clearly I don't understand them, though,
because I have no idea how I broke them.
You claim that I
posted a "private email address."
I did no such
thing. I posted a corporate email address, not a private one.
It was, like the work address of
every other NBC Universal account holder, written in a very un-private
Moreover, it was
already easily identifiable to anyone in possession of 30 seconds of
free time and access to Google. For example, it had been published
online over a year ago, at the link below
You will, I am
read, states that "If information was previously posted or displayed
elsewhere on the Internet prior to being put on Twitter, it is not a
violation of this policy."
Mr Zenkel's email
address HAD been posted on the internet prior to being put on Twitter,
Therefore can you explain how my Tweet violated your policy? Or are you
making this up as you go along?
Moreover, I just
received a copy of a written statement from an NBC spokesman called
Christopher McCloskey. It was issued via email this evening to Amy
Willis, a correspondent at the Daily Telegraph, in answer to her query
regarding how NBC's complaint came to be lodged with Twitter, and how
NBC originally became aware of my original Tweet.
Mr McCloskey states
(and I quote): "Our social media dept was actually alerted to it by
Twitter and then we filled out the form and submitted it."
Unless he is lying,
this means that my account was suspended after Twitter decided, at its
own behest, to get in touch with a commercial partner in order to
encourage them to have a hostile journalist removed from the
Surely this runs
against everything your company is supposed to represent? And surely it
completely undermines Twitter's entire raison d'etre, corporate ethos,
email to Ms Willia also, helpfully, includes contact details for a
Twitter spokesman, Rachael Horwitz. Am I to take it that this means NBC
and Twitter's media departments are in some sort cahoots regarding this
whole thing? And if so, does this whole thing not have a whiff of fish?
I don't know
exactly where I'm meant to go from here, except to say that I really
would like a proper explanation of how and why my Twitter account has
And I'd also quite
like to have it un-suspended. Please?
The Twitter account of
Guy Adams was eventually unsuspended on the morning of July 31, 2012.